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Matthias32330348mbdj
Participant
September 16, 2023

I can't load any images (firefly)

  • September 16, 2023
  • 3 replies
  • 323 views

I can't load/open any images from my galery on fireflay. I try to load it but it doesn't open

3 replies

L
lovely36066835s1ur
Participant
March 14, 2024

Doesn't open

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    September 17, 2023

    Hello @Matthias32330348mbdj,

     

    We are sorry to hear about this experience. Would you mind trying to relaunch Firefly in an Incognito/Private Browser window (Microsoft Edge / Google Chrome / Safari / Firefox) and checking if it helps?

     

    If the problem persists, kindly share more information, like the exact version of the Browser/OS and the text prompt used, so we can better assist you.

     

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    T
    Todd32331355wlk4
    Participant
    September 16, 2023

    Do you use google chrome?

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