Skip to main content
E
eeeeemily72
Participant
July 18, 2026

I can't open any of my boards, they all stuck on the loading page, and this has been going for 2-3 days. Anybody experiencing the same?

  • July 18, 2026
  • 返信数 4.
  • 20 ビュー
every board i open, just get stuck on this

 

    返信数 4

    E
    eeeeemily72作成者
    Participant
    July 18, 2026

    i just cleared cache on my Chrome and the problem got fixed, for those who might have encountered the same thing.

      O
      Community Expert
      Oh.N8Community Expert
      July 18, 2026

      Hey ​@eeeeemily72 

      Could you try logging out and back in on your Creative Cloud?
      does this happen on a different browser?

      A short video recording would be very helpful. 
      Make sure to hide any personal information.

      Cheers
      Nate

      E
      eeeeemily72作成者
      Participant
      July 18, 2026

      hey nate, i just cleared cache on my Chrome and the problem got fixed, thanks for helping.

        Tarun Saini
        Community Manager
        Tarun SainiCommunity Manager
        Community Manager
        July 20, 2026

        Hi ​@eeeeemily72,

         

        Thanks for your response. We’re glad the issue was resolved by clearing the browser cache.

         

        Feel free to reach out if you encounter any issues while using Adobe Firefly.

         

        Regards,

        Tarun

        契約条件Accessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices