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gerardo_8857
Participant
September 7, 2024
Open for Voting

I can't use Firefly functions on PC

I can't use Firefly functions on PC. Checking my Adobe account I see the message: Cannot load section. On Android I have no problems, I can use Firefly correctly and I can see my user profile options.

    2 replies

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    September 9, 2024

    @gerardo_8857 are you connected to the same network on desktop and mobile?

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    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    September 9, 2024

    Hi there!

    Sorry to hear that. Have you tried using another browser? Are you logged in from the same account?

     

    Let us know.

    Thanks,

    KR

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