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Santi Etala
Santi Etala
Participant
April 20, 2026

I can't view my video creations. It doesn't load. I only could download it

  • April 20, 2026
  • 1 reply
  • 3 views

I created some videos in Firefly and when i go to the generation History I only can view the preview but they doesn’t open. Its only open always the same video, that is not the one I selected.

    1 reply

    O
    Community Expert
    Oh.N8Community Expert
    April 20, 2026

    Hey ​@Santi Etala 

    Could you see if you can download your image from your Creative Cloud app?
    Let us know if this issue persists. 


    Cheers

    Nate

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