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Participant
September 8, 2024

I cannot find all the favorires that I had saved

  • September 8, 2024
  • 1 reply
  • 91 views

Hi

I had a lot of favorites saved that I cannot find anymore. 

1 reply

droopydog500
Community Manager
Community Manager
September 8, 2024

Hello @egavela,

Thank you for your message. I am sorry you are having this problem. 

Just to confirm, you are looking in the same browser on the same computer where they were saved? When was the last time you saw them there?  Have you recently cleared your cache or re-installed the browser?

 

Unfortunately, if you are using the same browser on the same computer and they are no longer there, they are most likely gone forever. This could happen if, for example, you cleared your cache in the browser. The browser could have also deleted them if it felt your cache was taking too much space.

 

I said "most" likely, because there are steps you can take to rewind your cache if you had already been backing it up, but most people do not do that. My primary platform is Mac and I back my browser cache up with Time Machine on the Mac, so I can go backwards in time and restore my cache from a point in time. This has saved me a few times when something was deleted from my cache and I was able to roll the cache and settings back a day.  If Windows was my primary platform, I could do something similar on it.

 

For a complete description of existing features to save prompts and images, please see these documents:

 

 

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)