Participant

I cannot generate images

Forum|Forum|1 day ago
August 17, 2026
9 replies
26 views

Help us. Help you. @Spirited_youth8f8e
Could you try logging out of your Creative Cloud app and then log back in? This has helped me with other issues before.

As @Trevor.Dennis mentioned, we need more information. Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

>>Make sure to hide your personal information: email account, name and anything other personal details.<<

Cheers

Nate

S

Spirited_youth8f8eAuthor

Participant

Image generation consistently fails with “Something went wrong. Please try again later.” I tested multiple models, including Gemini 3.1 (Nano Banana 2) and other available models, but the same error occurs. I also tried different prompts, 2 reference images, different resolutions, and Portrait (3:4), but nothing generates successfully.

O

Oh.N8

thank you @Spirited_youth8f8e

Could you kindly provide an example of your prompt(s)? and Reference image(s)

Could you have a look in your Creative Cloud App and see if the image/video is hiding there?

How to reliably download your files
In your Adobe Creative Cloud you can find your files there and download them. Here s a short video showing the steps

https://youtube.com/shorts/fCgb1ZR48tU?feature=share

cheers

Nate