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Participant
July 1, 2026

i cannot generate new images despite having credits

  • July 1, 2026
  • 1 reply
  • 8 views

getting this every single time and its driving me nuts - paying for a service and it hasnt worked in 2 days :(

    1 reply

    Hajar Toutsi
    Community Manager
    Community Manager
    July 1, 2026

    Hi Charlie21782163qqg0,
    Thank you for sharing this.

    To be able to help you better, please provide us with the following information:

    • A Full Screen recording: Please provide a screen recording of your entire browser, including your avatar in the upper right corner reproducing the same workflow which receives the error. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.

    • System Details: Specify your Operating System (OS) and Browser (including version numbers).


    ​​​​​​​Once you have the details, let us know so we can be able to assist you efficiently.

    Hajar