Skip to main content
Participant
September 7, 2026

I cant download SVGs anymore. I was on a good roll, now the option is just gone. I trained a custom model, which was working perfectly, now I can only download PNG or open in PS web, not AI.

  • September 7, 2026
  • 3 답변들
  • 28 조회

I trained a custom model, then I could generate new vectors which I could download as an SVG file to edit in Illustrator. All of a sudden a few days ago, I could only download a PNG. I’ve just ramped up my monthly credit subscription to AUD $330 per month but now I cant use the feature properly. 

    3 답변

    Tarun Saini
    Community Manager
    Community Manager
    September 8, 2026

    Hi ​@resourceful_Galaxyfc6a,

     

    To help us better understand what's happening, could you please share a few details?

    • Are you generating content using a custom model in Firefly, and was SVG download working for the same model previously?
    • Does this behavior occur with all generations or only specific prompts/projects?
    • Are the generated outputs appearing as vector graphics, or do they look rasterized from the start?
    • Have you noticed whether the SVG option disappeared after a recent update or change to your account?
    • Could you share a screenshot of the available download/export options?
    • Which browser and operating system are you using?

     

    Regards,

    Tarun

    droopydog500
    Community Manager
    Community Manager
    September 7, 2026

    Hi ​@resourceful_Galaxyfc6a,

    I presume you are on an enterprise account, right?  I do not have an enterprise account, so I cannot test this feature. Could you show us a screen shot or screen recording which shows were you used to be able to download a vector image?

    Thanks,

        droopy

    Adobe Community Expert (not an Adobe employee)
    Participant
    September 7, 2026

    I could have been on a trial, which is way I had access. TBH I didn’t even look, I just signed up. I managed to download the PNGs and open them in Illustrator to do an image trace. A few more steps and not as good, but at least I can still get the vectors to make changes myself.