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Participant
September 7, 2026

I cant download SVGs anymore. I was on a good roll, now the option is just gone. I trained a custom model, which was working perfectly, now I can only download PNG or open in PS web, not AI.

  • September 7, 2026
  • 2 replies
  • 7 views

I trained a custom model, then I could generate new vectors which I could download as an SVG file to edit in Illustrator. All of a sudden a few days ago, I could only download a PNG. I’ve just ramped up my monthly credit subscription to AUD $330 per month but now I cant use the feature properly. 

    2 replies

    droopydog500
    Community Expert
    Community Expert
    September 7, 2026

    Hi ​@resourceful_Galaxyfc6a,

    I presume you are on an enterprise account, right?  I do not have an enterprise account, so I cannot test this feature. Could you show us a screen shot or screen recording which shows were you used to be able to download a vector image?

    Thanks,

        droopy

    Adobe Community Expert (not an Adobe employee)
    Participant
    September 7, 2026

    I could have been on a trial, which is way I had access. TBH I didn’t even look, I just signed up. I managed to download the PNGs and open them in Illustrator to do an image trace. A few more steps and not as good, but at least I can still get the vectors to make changes myself.