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Participant
August 17, 2026

I cant upload images to the edit image facility in firefly

  • August 17, 2026
  • 3 replies
  • 29 views

I am trying to edit an image in firefly and it will not upload the image. I click to upload select the image I want and click upload and it does nothing

    3 replies

    Community Manager
    August 17, 2026

    Hi Spencer26724133o8qb,

    We understand that it can be frustrating when you run into errors and cannot generate the videos you need. In order to assist you we ask you to provide additional information.

    Something went wrong:A Full Screenshot or short video:  Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.

    • System Details: Specify your Operating System (OS) and Browser (including version numbers)
    • Workflow Context
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3)
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.

    (Make sure to remove person details: email address, name and etc. before posting)

    Obs: You can also check this article that explains the most common reasons that trigger the error you’ve been seeing.

    Thanks

    ​​​​​​​Matt

    Participant
    August 17, 2026

    Habe das gleiche Problem. Vor etwa einer Stunde hat es noch einwandfrei funktioniert. Dachte schon es liegt an meinem Internet oder am PC. Dann bin ich ja beruhigt wenn das Problem offensichtlich nicht an mir liegt 

    danb59864163
    Participant
    August 17, 2026

    Me too!