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idyllicuniversal
Participant
February 13, 2026

i did not generate anything and credits have been cut i need credits back and it is not generating anything it always shows try again later or you can not view this

  • February 13, 2026
  • 2 replies
  • 0 views

Adobe isnt generating anything it always shows you can not view this try again later and isnt generating anything at all also it cut my credits when it didnt generate anything

    2 replies

    VivG
    Participant
    February 13, 2026

    I have the exact same problem – I'm annoyed that nothing is being generated, but the worst part is that the credits are still being deducted. I've lost 1000 credits in the last few days, 240 already today, without anything happening because I was asked to try again later.

    February 13, 2026

    Hey ​@idyllicuniversal 

    Thank you for your message. 

     

    We need additional information to understand what is happening. Can you please reply with the following information:

    • A screen shot of the whole browser (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

    • A copy of the keyframe(s), reference images or video you were using (if any), or image you were using in generative fill.


    Could you provide an example of your prompt(s)? 

    Common problems

    • Trademarked / Copyright
    • Political figures / Celebrities 
    • Children (Adobe will not prompt anything with  regards to children)
    • Nudity

    Cheers

    Nate