I have 250 credit but image is not generating in firefly, it is showing insufficient credit

Usually, when this happens, it is because the credits you have are for standard Firefly functions and you are trying to use a premium Firefly function. 

Can you please reply with the following information:

• What Firefly function were you using? (text to image, text to vector, text to video, image to video, generative fill, audio/video translation, boards)

• A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

• Please click on your avatar in the upper right corner and take a screen shot of the box that pops up, but please black out your name and email address.

• What model were you using (such as Firefly Image 3, Firefly Image 4, Firefly Image 4 Ultra, Imagen 3, etc.)?

Thanks,

    droopy