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July 9, 2026

I have a video that has an AI glitch, select edit and add new prompts to fix the issue and address another change. I click generate and the video is exactly the same, except now I have 400 less credits.

  • July 9, 2026
  • 1 reply
  • 5 views

I have a video that has an AI glitch, select edit and add new prompts to fix the issue and address another change. I click generate and the video is exactly the same, except now I have 400 less credits.

    1 reply

    July 10, 2026

    Hey ​@PULSE Design & Branding 

    Not making changes to the image
    Help us, help you, please provide the following:

    • The Full Prompt: The exact text you entered into the prompt box.
    • Settings and Model: The specific model used and any other settings (such as aspect ratio, content type, or style strength).
    • Reference Images: A copy of any reference images or keyframes used to guide the generation in a zip file (to preserve the image’s details).
    • Visual Examples: Please upload a copy of the "bad" generation so we can see exactly what the output looks like and tell us what is wrong if it is not obvious.

    Let us know once you have the details ready, we’ll be glad to help.



    Cheers

    Nate