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Swatss
Participant
February 21, 2026

I have been unable to generate any videos since yesterday, every time it says there is some error. I thought it was a payment issue, so I paid. But still not working.

  • February 21, 2026
  • 1 reply
  • 28 views

The video generation is not working. Each time it says something went wrong. What's wrong?

    1 reply

    February 21, 2026

    Hey ​@Swatss 

    Thank you for your message. 

    We need additional information to understand what is happening. Can you please reply with the following information:

    • A screen shot of the whole browser (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

    • A copy of the keyframe(s), reference images or video you were using (if any), or image you were using in generative fill.

     

    An example of the prompt that you are using as well would help.
    Could you provide a screenshot of an example of your image that is being rejected?


    Common problems

    • Trademarked / Copyright
    • Political figures / Celebrities 
    • if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

    or

    • - the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
      Generation Models will not generate anything to do with children.
    • Nudity

    Cheers

    Nate

    mustxfxa
    Participant
    February 27, 2026