i have creative cloud account on my home pc on it firefly is working on browser but on my office pc it is not working in browser

Hi ​@Jahongir27277558bnrk,

What is the error you are seeing? Can you show us a screen shot of the full browser window with the error?

If firefly works on one computer and not another, frequently that is either a browser extension (such as an ad blocker) or a firewall is blocking. On your work computer try another browser or try you browser in private browsing/incognito mode. If that does not work and you are running windows, try resetting the Defender firewall back to default settings.

    droopy

Hey ​@Jahongir27277558bnrk 
 

Help us. Help you.
Could you try logging out of your Creative Cloud app and then log back in? This has helped me with other issues before.

You may need to talk to your admin to allow access to your CC.

Cheers

Nate