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house_of_god_1558
Participant
March 5, 2025

I have subcribed to adobe plan but firefly asking payment

  • March 5, 2025
  • 1 reply
  • 143 views
  1. Version of the app :  firefly
  2. Platform and OS version :Macos
  3. Basic steps to reproduce the problem : asking for payment to subcscribe
  4. Expected result and actual result: must not ask for payment already subscribed

1 reply

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
March 5, 2025

Hello @house_of_god_1558,

Thank you for your message. 

Which plan did you subscribe to? (see: Compare plans that include creative AI)

 

What were you trying to do when it asks for payment? Can you please include a screen shot of that?


Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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