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AmitPrajapati0305
Participant
June 20, 2026

I have the monthly subscription, after 2 to 4 video generation every time it telling me that video fail to generate I am facing this issue with so many days, please look into it

  • June 20, 2026
  • 1 reply
  • 3 views

I am subscribed to the monthly plan. However, after generating 2–4 videos, every subsequent attempt fails with a "Video failed to generate" error. I have been experiencing this issue consistently for several days. Please investigate and resolve this issue as soon as possible. Thank you.

    1 reply

    June 20, 2026

    Hey ​@AmitPrajapati0305 
    Something went wrong

    A Full Screenshot: Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.

    • System Details: Specify your Operating System (OS) and Browser (including version numbers).
    • Workflow Context:
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.
         

    Note: Here’s a useful article explaining the most common reasons that trigger the error you’ve been seeing.

    Common problems

    • Trademarked / Copyright
    • Political figures / Celebrities 
    • Long complicated prompts (often from ChatGPT)
      (short easy to read prompts tend to work very well)
    • busy dark background images for videos. the images need to be easy to distinguish who the main characters are and what the background is. 

    Anything to do with Children

    • if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

    or

    • - the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
      Many Generation Models will not generate anything to do with children.
       

    Cheers

    Nate