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andrewt42009722
andrewt42009722
Participant
August 14, 2025

I just repeatedly get "Something Went Wrong" notifications on Firefly

  • August 14, 2025
  • 1 reply
  • 106 views

I have over 900 credits showing in Firefly but all I keep getting is the sad looking dog saying "Something Went Wrong." It is really frustrating as I evaluating the product to judge its worth to our business. Is this an Adobe issue or, likely, a local one?

 

I believe it is the lastest version of Firefly as is straight out of my Creative Cloud dashboard

Platform is PC Winows 11

 

1 reply

S
Community Manager
SamarthSCommunity Manager
Community Manager
August 14, 2025

Hi @andrewt42009722, 

 

I am sorry for the issue. Are you able to generate a picture and then get the error?  Could you try using a different browser?

 

Please share the prompt used so we can try and replicate the issue here. 

 

Thanks 

^Sam
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