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Jake++Lombardi
Participant
June 21, 2026

I paid for the $9.99 a month subscription with a 7 day free trial. It will not let me generate any new images.

  • June 21, 2026
  • 返信数 1.
  • 12 ビュー

It says i have the credits and everything. It said im on the current plan. Every time i go to generate an image, it doesnt work. 

    返信数 1

    June 25, 2026

    Hey ​@Jake++Lombardi 
    Help us, help you. We need more information.

    How to Prompt
    https://community.adobe.com/questions%2D404/use%2Dadobe%2Dfirefly%2Dto%2Dgenerate%2Dyour%2Dimages%2Dand%2Dvideos%2D1476088?tid=1476088&fid=404


     

    Something went wrong

    A Full Screenshot: Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.

    • System Details: Specify your Operating System (OS) and Browser (including version numbers).
    • Workflow Context:
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.
         

    Note: Here’s a useful article explaining the most common reasons that trigger the error you’ve been seeing