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August 14, 2026

I summited bulk editing on some photos on Aug 12 and it still in "processgin" two days later. it charged me a ton of credits and i got nothing,. what is going on?

  • August 14, 2026
  • 1 reply
  • 9 views

 summited bulk editing on some photos on Aug 12 and it still in "processgin" two days later. it charged me a ton of credits and i got nothing,. what is going on?

    1 reply

    August 15, 2026

    Hey ​@srusnac 

    This can be and is frustrating.

    Help us. Help you.

    Could you create a full screen video of your workflow showing us what is happening? This would help considerably.
    Have you tried a different browser? Cleared cache, cookies?
    Hit the reset button?

    >>Make sure to hide your personal information: email account, name and anything other personal details.<<

    Cheers

    Nate