I tested Adobe Firefly using both my university Adobe account and a personal Adobe account. I also tested with a mobile hotspot, InPrivate browsing, and no VPN or proxy, but Firefly still shows: “Firefly isn't available in your region.”

Hello, I am currently located in the United States, and my public IP is geolocated to Knoxville, Tennessee.

I tested Adobe Firefly using both my university Adobe account and a personal Adobe account. I also tested with a mobile hotspot, InPrivate browsing, and no VPN or proxy, but Firefly still shows: “Firefly isn't available in your region.”

I have already changed the Adobe website region to United States. Could you please check the country associated with my Adobe account and my Firefly entitlement, and confirm whether my account is being incorrectly classified as being in an unsupported region?