I used board on firefly, when i use topaz upscale, it did not upscale the video, but did took the prompts about 1000

Hi jaxongirmirzo_1819,
Thank you for reaching out and sharing this with us.

We’d love to help you get this sorted out. Could you tell us more about what happened to the generation? If you’re seeing an error, please share a screenshot, that would be very helpful.
We’d also like you to include the video to see if we're able to reproduce the same issue.

Any details you can provide will help us narrow down the issue and support you more effectively.
We look forward to your reply.

Hajar