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Wheels_n_Pixels
Participant
August 7, 2026

im a creative cloud admin. i try to edit image in firefly - Upload image goes well. i ask it to color grade and get "cant access. Ask your admin for access". Again, I AM the admin. I cant use it. Super frustrating.

  • August 7, 2026
  • 1 reply
  • 11 views

im a creative cloud admin. i try to edit image in firefly - Upload image goes well. i ask it to color grade and get "cant access. Ask your admin for access". Again, I AM the admin. I cant use it. Super frustrating.

    1 reply

    O
    Community Expert
    Oh.N8Community Expert
    August 8, 2026

    Hey ​@Wheels_n_Pixels 

    Help us. Help you.
    Could you try logging out of your Creative Cloud app and then log back in? This has helped me with a similar issue before.

    Cheers

    Nate

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