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Thislittlelightofmine
Thislittlelightofmine
Participant
February 10, 2026
Question

Im unable to upload photos from my computer's drive, I was able to yesterday.

  • February 10, 2026
  • 1 reply
  • 3 views

I am using adobe FI, I’m using the AI generate feature to “cartoonize” photos for a project however I am no longer able to upload the photo’s. The photos are in the exact same format and of the exact same saze so I don’t understand the issue.

 

Please advise.

Thanks 

Heather Ciprian

      1 reply

      Hajar Toutsi
      Community Manager
      Hajar ToutsiCommunity Manager
      Community Manager
      February 11, 2026

      Hi Heather Ciprian,

      I appreciate you bringing this to us.
       

      To understand what’s happening on your side when you try to upload a photo in Firefly, it would really help if you could share a screenshot or a short screen recording of the process.
       

      If possible, please also share one of the photos that won’t upload for you. That will let us test it on our end and see what might be causing the issue. (You can share it here in the inbox if you prefer not to post it publicly)
       

      We’re here and ready to help you get this sorted.


      Hajar

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