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August 19, 2026

image not created and for last 3 4 days fix it

  • August 19, 2026
  • 1 reply
  • 7 views

I have been trying to generate images for the past 4-5 days, but I consistently receive a "Something went wrong. Please try again later." error message every time I hit generate.

As a professional graphic designer, I rely heavily on your tool for creating YouTube thumbnails and other digital promotional assets, so this ongoing issue is significantly disrupting my daily workflow.

 

Here are the details of the issue:

  • Error Message: "Something went wrong. Please try again later."

  • Duration: Last 4 to 5 days.

  • Action: Happens every time I try to generate an image using text prompts.

I have attached a screenshot of the error for your reference. Could you please investigate my account or let me know if there is a bug on your end?

Looking forward to a quick resolution.

 

    1 reply

    August 19, 2026

    Hey ​@stunning_handece6
     
    Based our your Prompt:
    Make a thumbnail for me in 1280x720 size in 4k HD, and use all the images that I have uploaded. This is a vlog thumbnail, a travel thumbnail, so make this the best one
     

    This isn’t exactly a bug. Prompting takes time and experimenting. For your project you may want to use a different tool like Photoshop to batch edit and resize.

    Regarding the prompting...
    You will need to choose the Aspect Ration before hand. The aspect ratio is already part of the prompt.

    Suggestions on How to Prompt
    https://community.adobe.com/questions%2D404/use%2Dadobe%2Dfirefly%2Dto%2Dgenerate%2Dyour%2Dimages%2Dand%2Dvideos%2D1476088?tid=1476088&fid=404

    Cheers

    Nate