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rolandorodriguezleal
Participant
February 27, 2026
Open for Voting

Image to Video generation does not follow prompt accurately, I demand a refund of credits

 

My prompt requests a still image, not a cinematic hand shaken take. The photo is taken out of the frame and the video moves into the sky following the birds. This is not what I requested yet I had to pay 1250 credits for this useless video. Demand a refund.

 

    2 replies

    N8.
    Community Expert
    February 28, 2026

    Hey ​@rolandorodriguezleal
    Using Firefly Model 5 

    I used this prompt.
    Keep the original image, use the original image birds flying past the building, focus on the birds flying.

     

    Cheers

    Nate

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    N8.
    Community Expert
    February 28, 2026

    Hey ​@rolandorodriguezleal 



    The process of prompting and getting the desired results ends up being a lot of trial and error. Credits are deducted when you press generate. This is a normal procedure. 

    What is useless for you could be useful for someone else: subjective interpretation. 


     

    As mentioned, the process of prompting and getting the desired results ends up being a lot of trial and error.

    When you get the same images or video over and over: 

    Steps to take:

    Change your prompt. Remember what is obvious to you may not be obvious to AI.
    - Delete the images that are not working for you How to Delete multiple Files

    - Open a new tab and start over or with a reference image: style or composition image.

    - Use a different model




    Cheers

    Nate 

     

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