images rejected, ui broken

Firefly video generation is repeatedly rejecting my images - i assume its flagged as sexual content, even though it is not. People in the images are fully dressed and not participating in suggestive behavior. The user guidelines are not helpful, they only talk about minors, which are not present in the images (and this is very obvious). After this the ui is also broken, nothing can be clicked and i am completely locked out of using the entire product.