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Participant
Nov 2, 2026 5:38 PM UTC
Open for Voting

In Creative Production, background remover seems to run but there is no output

I set some jobs to run in the adobe express production background remover, after uploading my images and using credits the job log is empty and the files dont seem to exist anywhere

 

I set some jobs to run in the adobe express production background remover, after uploading my images and using credits the job log is empty and the files dont seem to exist anywhere

 

I created new projects or whatever it asked for when I created the folder, those dont seem to exist in firefly either
 

 

1 reply

Gabriel Grundler Y.
Community Manager
Gabriel Grundler
Nov 2, 2026 6:30 PM UTC

Hey, defaultf3da5w1dbi3n!


Can you check the Creative Cloud app on the Adobe Express tab?

And from the screenshot, it shows that you've just created this Project!

Best,

Gabriel

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