Skip to main content
dpeter70
Participant
July 5, 2026

In der Mobile App werden kein Videos im Generierungsverlauf angezeigt

  • July 5, 2026
  • 3 replies
  • 35 views

In der Mobile App werden im Generierungsverlauf kein Videos angezeigt. Auch fehlen die Buttons für "Bilder" und "Videos". Es gibt nur den Button "Alle", dort werden aber nur die generierten Bilder angezeigt.

    3 replies

    Tarun Saini
    Community Manager
    Community Manager
    July 7, 2026

    Hi ​@dpeter70,

     

    Welcome to the Adobe Firefly Community! We’re sorry to hear you're experiencing this issue. Could you please try signing out of the mobile app and signing back in, ensure you're using the latest version of the app, and check whether the videos appear in your Generation History on the Firefly web app using the same Adobe account?

    Also, let us know your device model, operating system version, and whether all videos are missing or only specific ones, so we can investigate further.

    Regards,

    Tarun

     

    dpeter70
    dpeter70Author
    Participant
    July 7, 2026

    Signed out and in, nothing changed. Same issue. App Version 26.05.05 (getting no updates on Playstore )

    My device: Google Pixel 7 pro / Android 16

     

     

    Kartika Rawat
    Community Manager
    Community Manager
    July 8, 2026

    Hi dpeter70!

    Thanks for bringing this up. We have escalated the issue to the team for investigation. 

     

    Kartika