In mobile app receive error: Slow Down for security reasons we limit too many generations in short amount of time

I’m having the same issue on the app. There is no clearing cache on an app that only applies to using the service on Safari. I’ve quit the app, made sure there are no updates, log out and in again, tried turning off WiFi and running the prompt on cellar only, tired turning off cellular and running prompt on WiFi only. Works fine on desktop and I have enough gen credits. This happens constantly on the mobile app. 

Hi, good_Swirladbd!

I’m sorry to hear that. I’ll try to help you! 

Can you try this simple steps? 

• Clear cache and cookies: Sometimes a simple refresh clears the block.

• Test in incognito mode: Browser extensions (like ad blockers) often interfere with generations.

• Log out and log back in

If it's still failing, please share the following details so our team can investigate:

• A full-screen recording showing exactly what happens from start to finish.

Best,

Gabriel