Issue Accessing Adobe Firefly – URL Bug While Using VPN

Dear Adobe Firefly Team,

I hope this message finds you well.

I’m writing to report an issue I’ve encountered while trying to access Adobe Firefly. Whenever I see the message "Sorry, your access has been denied," I use a VPN to regain access. However, even after enabling the VPN and reloading the page, the same error message reappears.

To resolve this, I’ve found that I need to manually delete a specific part of the URL (as shown in the attached screenshot) to successfully access the site.

I appreciate your attention to this matter and hope the bug can be fixed soon.

Kind regards,
Hossein