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Rustam_Brodnikov4828
Participant
February 19, 2025

Issue with Adobe Firefly Annual Subscription – Showing as Free Account

  • February 19, 2025
  • 1 reply
  • 103 views

I recently purchased an annual subscription to Adobe Firefly, but my account still appears as a free account. As a result, I am unable to access premium features despite having an active subscription.

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
February 19, 2025

Hi Rustam_Brodnikov4828!

I'm sorry to hear that. Have you already tried signing out and back into your account? Could you also share a screenshot of the issue?

 

Let us know how it goes.

Thanks,

KR

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