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Participant
November 19, 2025

Issue with downloading multiple images at once in Firefly Boards

  • November 19, 2025
  • 1 reply
  • 35 views

I’m encountering an unusual bug when attempting to download more than two photos simultaneously. After taking the time to create an image library and selecting a group of images for export, the zip file contains all the files, but they appear pixelated and compressed. Is there a way to download all the media without having to compress them into a zip file?

1 reply

droopydog500
Community Manager
Community Manager
November 19, 2025

Hello @EdwardKhoma,

Thank you for your message. 

I was able to replicate this problem. I will ask for it to be looked at. It seems like a bug to me.

 

Unfortunately, I do not think there is any alternative for you than to download individually.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)