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Babiscool
Babiscool
Participating Frequently
June 19, 2026
Answered

Issue with video being generated, it doesn’t generate and comes up with “something went wrong”

  • June 19, 2026
  • 11 replies
  • 8 views

Hi there is a strange issue with generating videos it won’t generate at all 

    This topic has been closed for replies.
    Correct answer Hajar Toutsi

    Hi Babiscool,

    Thank you for reaching out.

    After reviewing your account and request, we're unable to provide further assistance on this matter through the community.
     

    If you believe there's been an error with your account, you're welcome to contact Adobe Support directly.
     

    This thread will now be closed.

    Hajar
    [Moved to questions]

    11 replies

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    June 24, 2026

    Hi Babiscool,

    Thank you for reaching out.

    After reviewing your account and request, we're unable to provide further assistance on this matter through the community.
     

    If you believe there's been an error with your account, you're welcome to contact Adobe Support directly.
     

    This thread will now be closed.

    Hajar
    [Moved to questions]

    Babiscool
    BabiscoolAuthor
    Participating Frequently
    June 24, 2026

    When will this be fixed it’s been 5 days??!

      Babiscool
      BabiscoolAuthor
      Participating Frequently
      June 23, 2026

      When will this be fixed please it’s been four days 

      Babiscool
      BabiscoolAuthor
      Participating Frequently
      June 22, 2026

       

        Elias+Skovsen
        Elias+Skovsen
        Participant
        June 22, 2026

        Still have this issue

        Babiscool
        BabiscoolAuthor
        Participating Frequently
        June 22, 2026

        Hiya, the issue seems to still be there

          Peru Bob
          Community Expert
          Peru BobCommunity Expert
          Community Expert
          June 22, 2026

          Note: You will need to slightly change the wording of the title of the thread or you will receive a duplicate question error

          Babiscool
          BabiscoolAuthor
          Participating Frequently
          June 20, 2026

          Hiya Here 

            kglad
            Community Expert
            kgladCommunity Expert
            Community Expert
            June 19, 2026

            Please repost your Firefly questions in the Firefly Community below. 

            https://community.adobe.com/p/firefly

            Babiscool
            BabiscoolAuthor
            Participating Frequently
            June 19, 2026

            Hi I’ve been getting this issue all day also

              Nancy OShea
              Community Expert
              Nancy OSheaCommunity Expert
              Community Expert
              June 19, 2026

              You’ve posted this in the Creative Cloud forum.

              Please repost your Firefly questions in the Firefly Community below. 

              https://community.adobe.com/p/firefly

               

               

              Nancy O'Shea— Product User & Community Expert
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