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Participant
April 21, 2025

It says that I don't have access to firefly.

  • April 21, 2025
  • 2 replies
  • 103 views

Firefly is included in my plan, but when I try to translate, it says that I don't have access. 

2 replies

Babiscool
Participating Frequently
June 17, 2026

Hiya I am having the same issue 

Kartika Rawat
Community Manager
Community Manager
April 21, 2025

Hi Gustavo38281385lsg8!

I'm sorry to hear that. What type of subscription do you have? Do you have the Firefly premium plan? Could you tell us your location? 

 

Let us know. Happy to help.

Thanks,

KR