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ANTOINE38
Participating Frequently
June 24, 2026
Answered

je n'ai plus acces a l'historique

  • June 24, 2026
  • 1 reply
  • 0 views

Firefly est infernale, ca fait deja plusieurs semaine que je ne peux pas reccupérer la génération des mes images ou vidéos. J’ai tout fait, supprimé le cache mémoire, l’historique navigateur, … rien ne s’affiche, je ne peut plus rien faire 

 

    Correct answer Hajar Toutsi

    Hi ANTOINE38,
    Thanks for reaching out.

    Due to ongoing backend processing and system load, this behavior can occasionally happen. The generation history may take some time to fully load, or it might appear incomplete temporarily while the system catches up.

    If you want to locate your AI generated outputs, please go to your Creative Cloud desktop or to: https://www.adobe.com/home, and select Generation history under Files. This space saves all of your generated media (images, audio, and videos) and it allows you to access them, which consumes your allocated Adobe Cloud storage space.


    Let us know if that helped you locate your output.

    Hajar
    [Moved to questions]

     

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity ManagerCorrect answer
    Community Manager
    June 24, 2026

    Hi ANTOINE38,
    Thanks for reaching out.

    Due to ongoing backend processing and system load, this behavior can occasionally happen. The generation history may take some time to fully load, or it might appear incomplete temporarily while the system catches up.

    If you want to locate your AI generated outputs, please go to your Creative Cloud desktop or to: https://www.adobe.com/home, and select Generation history under Files. This space saves all of your generated media (images, audio, and videos) and it allows you to access them, which consumes your allocated Adobe Cloud storage space.


    Let us know if that helped you locate your output.

    Hajar
    [Moved to questions]

     

    ANTOINE38
    ANTOINE38Author
    Participating Frequently
    June 24, 2026

    L’historique ne charge jamais , il reste en charge perpetuellement  

     

    ANTOINE38
    ANTOINE38Author
    Participating Frequently
    June 24, 2026