Jeg skulle lave mit første forsøg på at genere et AI klip. Jeg fik lavet et klip og derefter har intet virket. Lige meget hvad jeg gør får jeg en fejlmeddelelse.

Hi ​@Kjerumgaard,

Hi, thanks for reaching out, and I'm sorry you're experiencing this issue.

From your description, it sounds like you were able to successfully generate your first AI video clip, but since then every subsequent attempt has resulted in an error message.

To help us investigate further, could you please provide a few additional details?

• What is the exact error message you're seeing?
• Does the issue occur with all prompts or only specific ones?
• Which browser and operating system are you using?
• Have you tried signing out of your Adobe account and signing back in?
• Does the issue also occur in an Incognito/Private browsing window?
• Are you using Text to Video, Image to Video, or another Firefly video feature?
   

In the meantime, please try clearing your browser cache and cookies, disabling any browser extensions, and testing in another supported browser.

Regards,

Tarun