jelek credit masih banayak tapi ga bisa di pake

Hi ​@wise_Glazeccee,

Thanks for reaching out, and I'm sorry you're running into repeated generation failures despite still having credits available.

To help narrow down the cause, could you share:

• Which feature you're using (Image, Video, Generative Fill, Upscale, etc.)?
• What error message do you see when the generation fails?
• Does the issue happen with every prompt/file or only specific ones?
• Have you tried a different browser, incognito/private mode, or another network?

In the meantime, please try:

• Signing out and back into your Adobe account.
• Clearing your browser cache and cookies.
• Testing in a supported browser and incognito/private window.

Regards,

Tarun