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Participant
Aug 12, 2026 2:34 PM UTC
Open for Voting

Keep getting error: “Something went wrong. Please try again later.” both when trying to generate using Gemini Omni Flash and Kling 3.0 Omni. Tried yesterday and again today, same thing. Can this be fixed? Not sure what's up.

Keep getting error when testing generating videos with models Kling 3.0 Omni and Gemini Omni Flash: “Something went wrong. Please try again later.” Tried yesterday and again today, same thing. Can this be fixed? Not sure what's up.

Just tried generating images too. Also not working. Using a board I’ve been building on.

 

 

    5 replies

    Participant
    Oct 25, 2026 10:03 PM UTC

    Hallo ich habe jetzt schon viele Creditpoints verbraucht da ich versuche  ein Video zu generien (habe verschiedene Modelle versucht, z.B.   Kling 3.0 Omni, Gemini Omni Flash,) Nach dem das Programm versucht mein Video uzu generien kommt eine Fehlermeldung, es wird kein Video generiert, aber Vredit points werden abgezogen? Ich mbezahle dafür Geld und möchte die Creditpoints zurück bekommen. Liebe Grüße

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    Gabriel Grundler Y.
    Community Manager
    Gabriel Grundler
    Oct 27, 2026 12:54 PM UTC

    Hey!

    When an error occurs, the credits that were consumed eventually returns to your account.

    Can you check it, please?

    And if the error persists, can you please share a screenshot of the error message, together with the prompt?


    Thanks,

    Gabriel

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    Participant
    Sep 24, 2026 1:08 PM UTC

    Gemini omni flash model is not working 

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    N8.
    Community Expert
    Sep 24, 2026 5:50 PM UTC

    ​@Dazzling_rebeld4ae 
    There is a known issue. The Devs are working on getting it fixed.
    Nate

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    N8.
    Community Expert
    Aug 13, 2026 6:43 AM UTC

    Hey ​@mariaa25407960 

    Help us. Help you.
    Could you try logging out of your Creative Cloud app and then log back in? This has helped me with other issues before.
     

    Help us. Help you.

    Something went wrong

    A Full Screenshot or short video:  Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.
    >>Make sure to remove person details: email address, name... before posting<<

    • System Details: Specify your Operating System (OS) and Browser (including version numbers).
    • Workflow Context:
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.
         

    Note: Here’s a useful article explaining the most common reasons that trigger the error you’ve been seeing.

    Suggestions on How to Prompt
    https://community.adobe.com/questions%2D404/use%2Dadobe%2Dfirefly%2Dto%2Dgenerate%2Dyour%2Dimages%2Dand%2Dvideos%2D1476088?tid=1476088&fid=404


    Cheers

    Nate

     

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