Kling 3.0 video generation fails

​@Serene_innovatorf9f6  to add to what ​@adventurous_creatorb6e8  requested; I have noticed something similar when using 3rd party models. As a result, I have had to look in my Creative Cloud app to see if the image/ voice/ video has been generated before pressing “Generate” again to conserve credits.

Could you have a look in your Creative Cloud App and see if the image/video is hiding there?

>>Press generate: ONLY ONCE or Twice<<. If the generation is taking forever, not generating, or giving you the same results: just press generate once or twice. This will help you save credits. Finally, check your CC App for your images and videos.
 

How to reliably download your files
In your Adobe Creative Cloud you can find your files there and download them. Here s a short video showing the steps

https://youtube.com/shorts/fCgb1ZR48tU?feature=share

Cheers

Nate

Hi, Serene_innovatorf9f6!

Sorry you're running into trouble with the reference frames. When uploads work but generation fails, it's often a clash with browser extensions (such as Ad blocks). Can you run a quick test using private browsing or an alternative browser?

If the generation still fails, we'd love to dig deeper. It would be super helpful if you could answer a few questions:

• Are the reference frames original or AI-generated (if so, which platform)?

• Can you share the prompt you are using?

• Could you capture a full-screen video recording of your workflow so we can see exactly what is happening?

Please double-check that your email, name, or any other personal info is hidden before posting any media here.

Thanks!

Gabriel Grundler

Adobe Employee