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lina_1155
Participant
September 19, 2025

La génération de vidéos ne fonctionne pas

  • September 19, 2025
  • 2 replies
  • 136 views

L'IA générative bug complètement ! À peine je lance mon prompt la génération ne se lance pas et charge à l'infini, que ce soit sur la version web ou sur l'app sur mobile ou sur ordinateur j'ai tout essayé...

2 replies

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
September 20, 2025

Hi @lina_1155,

 

Are you using Windows, MacOS, or a mobile device?  If you are using windows, try resetting the Defender firewall back to the defaults. That is the most common problem that results in connectivity issues.

 

    droopy

Adobe Community Expert (not an Adobe employee)
Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
September 19, 2025

Hi lina_1155!

Sorry about the issue. Could you share more details on what's happening? Have you tried another browser?

 

Let us know. Happy to help.

Thanks,

^KR

L
lina_1155Author
Participant
September 19, 2025
I’ve tried 3 different browsers and it still doesn’t work… when i launch the generation it charges infinitely
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