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Participant
April 2, 2024

Lapplication adobe firefly n'est plus disponible ?

  • April 2, 2024
  • 8 replies
  • 1160 views

Bonjour,

 

Je paye un abonnement mensuel pour l'application adobe firefly, mais elle n'est plus disponible depuis 2 jours. Est-ce que c'est normal ?

 

Bell journée,

Luis

8 replies

droopydog500
Community Manager
Community Manager
April 2, 2024

ok, great to hear you are able to access Firefly again.

Adobe Community Expert (not an Adobe employee)
Participant
April 2, 2024

Merci, en utilisant chrome ça marche effectivement j'ai surement un blocage instalé sur firefox. 

Kevin Stohlmeyer
Community Expert
Community Expert
April 2, 2024

Again - check your firewall/router settings it appears the service is being blocked.

Participant
April 2, 2024

J'ai essayé sur firefox et safari le problème est différent : sur safari une page blanche s'affiche sur firefox ce message.

droopydog500
Community Manager
Community Manager
April 2, 2024

and in addition to what Kevin said, try using a different browser and see if you get the same error.

Adobe Community Expert (not an Adobe employee)
Kevin Stohlmeyer
Community Expert
Community Expert
April 2, 2024

@luis36458197ldyg no outages have been reported https://status.adobe.com/cloud/creative_cloud#/

have you checked your Firewall/Router/Window Defender settings to make sure Adobe Firefly is not blocked?

Participant
April 2, 2024

C'est ce qui est afficher sur l'écran en allant sur le site !

droopydog500
Community Manager
Community Manager
April 2, 2024

When you say not available, what do you mean?  Can you please include a screen shot?

Adobe Community Expert (not an Adobe employee)