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January 21, 2026
Not Prioritized

lost some credits and the model show a error

I spent some credits and the model dont generate anything. The model failed to generate in the last 4 times.

875798i20452B6AA214513B.png

 

1 reply

droopydog500
Community Manager
Community Manager
January 22, 2026

Hello @Tutankhamal,

Thank you for your message. 

When submitting screen shots of errors, please take a screen shot of the full browser window so we can see the model and other selections on the left.  What model, resolution and length did you select?

Thanks,
    droopy

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Adobe Community Expert (not an Adobe employee)