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Pato5C9D
Participant
February 1, 2025

Lost the ganarated images

  • February 1, 2025
  • 1 reply
  • 218 views

I has generating imagens on the browser with firefly, after I download the image that I want, I open the image on Illustrator, when I went back to the browser the firefly website was blank, I refresh it and nothing happen, los all the option, that I want them to. Here is the las adress on the browser:

 

https://firefly.adobe.com/generate/images?id=15f59fdd-0cac-441e-8753-8b1b46429f14

 

 

1 reply

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
February 1, 2025

Hello @Pato5C9D,

Thank you for your message. I am sorry you are having this problem. 

Occasionally, the browser window will reset and you will lose your current session. The best ways to prevent that from having a negative impact on you is to either favourite the image or do a "Copy link to image" and save that URL.  Using either of those methods will take you back to the generation page. For more details, please see these documents:


My best,
    droopy

Adobe Community Expert (not an Adobe employee)
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