me han cobrado creditos varias veces por videos en donde no se genera nada solo me aparece un error
me han cobrado repetidamente creditos por videos que solo me arrojan un error y no se genera nada, se puede hacer un rembolso de creditos o algo ? porque me quedé sin créditos usando diferentes browsers, pensé que sería cuestión del mío, y anexo el prompt que usé.
Create a smooth transformation video using the first image as the starting frame and the second image as the ending frame. Maintain the exact camera angle, composition, perspective and lighting continuity between both frames.
Effect instructions:
All objects that disappear (candles, plates, napkins, centerpieces, Christmas trees, garlands, lights, etc.) must first shrink extremely fast, compressing into tiny dots in 0.15 seconds before vanishing.
Immediately after that, the new Christmas objects from the final frame must appear with a “POP!” effect, expanding from small dots to full size in 0.15 seconds.
When the new objects reach full size, they must wobble subtly for 0.3 seconds, as if they grew too fast—a small, physical bounce/jiggle.
Keep the table, furniture, walls and structural elements perfectly stable. Only the objects that transform should animate.
Sound design:
For shrinking objects, use a soft, quick “whoosh-zip” sound.
For each pop-appearance, use a gentle “pop!” with Christmas charm (light bells, soft chimes).
During the wobble, add subtle jingling bells.
Background ambience: very soft, warm Christmas atmosphere (subtle sparkling tones, not music).
Overall tone:
Energetic, satisfying, clean, fast, and visually crisp.
No magical particles, no sparkles. The transition must feel physical and mechanical, not fantasy.
Timing:
Total transition time: ~1.2 seconds.
End holding frame (final photo) for 1.5 seconds.
Final frame:
Match the colors, shadows, warm lighting and mood from the provided Christmas final image exactly.
No additional elements beyond those shown in the final image.
Input images:
Starting frame: (insert original dining photo)
Ending frame: (insert Christmas dining photo)
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