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Avneet J
Participant
February 21, 2026

Most of the time regardless of timezone, VEO 3.1 and VEO 3.1 Fast fail. I have taken a package where I have 11,000 credits a month. What's the use if I cannot use them

  • February 21, 2026
  • 返信数 1.
  • 15 ビュー

There are no more details to add. VEO 3.1 and VEO 3.1 Fast fail to generate most of the time. What should I do? 

    返信数 1

    February 21, 2026

    Hey ​@Avneet J 

     

    Thank you for your message. 

    We need additional information to understand what is happening. Can you please reply with the following information:

    • A screen shot of the whole browser (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

    • A copy of the keyframe(s), reference images or video you were using (if any), or image you were using in generative fill.

     

    An example of the prompt that you are using as well would help.
    Could you provide a screenshot of an example of your image that is being rejected?


    Common problems

    • Trademarked / Copyright
    • Political figures / Celebrities 
    • if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

    or

    • - the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
      Generation Models will not generate anything to do with children.
    • Nudity

    Cheers

    Nate