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Participant
June 29, 2026

My app is getting freezed

  • June 29, 2026
  • 2 replies
  • 11 views

You Can See That It's Freezing And Not Getting Any Response From App

    2 replies

    droopydog500
    Community Manager
    Community Manager
    July 1, 2026

    Hi ​@Aman,

     

    Are you saying you try to press the buttons on the bottom and they are not doing anything?  Are you using the app or the web browser version on your mobile? If the app, try killing it and trying again. Also make sure you have the latest version. Please tell us what device and OS/version you are using.

     

    Thanks,

        droopy

    Adobe Community Expert (not an Adobe employee)
    June 29, 2026

    Hey ​@Aman 
    Could you clear you cache and see if this helps?
    Consider also logging out and back in?

    Cheers

    Nate