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Hires76
Participant
Oct 26, 2026 5:18 PM UTC
Open for Voting

My complete board content was deleted, this is three month of work lost. just 5 images of hundreds are left

What details? ALL IMAGES ARE GONE, ALL GONE

1 reply

Gabriel Grundler Y.
Community Manager
Gabriel Grundler
Oct 26, 2026 7:52 PM UTC

Hey, Hires76.

 

I’m really sorry that this happened to you. I’ll try to help you.

 

To do that, could you please share your Board ID with us so our team can investigate further? 

  • Click Share on your Board
  • Go to Settings
  • Select “Anyone with the link”
  • Copy and send us the link


Note: The board has to be shared with us as an "Editor"

If you’d prefer not to share it publicly, you can also send the link to us via direct message (DM) instead. This will help us check what’s happening on your specific Board and assist more effectively.

 

A few quick details will also help us narrow down the root cause:

  1. Was this board shared with anyone else who had editing permissions, or were you the only person working on it?

  2. What actions were you taking right before the images vanished? Did anything change around that time, such as logging in on a different device or browser?

  3. Do the missing images still appear in your Generation History? If they are still visible there, I strongly suggest downloading them right now as a precaution while we investigate this.

As soon as you send over the link and these details, we will get straight to work looking into it for you.

 

Best,

 

Gabriel

 

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