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T
T33256630j3is
Participant
October 30, 2023

My downloaded Firefly AI photos have a thumbnail but won't open

  • October 30, 2023
  • 1 reply
  • 108 views

Hello there,

 

my downloaded Firefly AI photos have a thumbnail, but won't open on (Mac OS).

Tested Programs:

- Capture One

- GIMP

- Luminar

- Preview (Mac)

 

Does anybody know, what is the problem?

 

Greetings from Germany

    1 reply

    MassC
    MassC
    Legend
    October 30, 2023

    @T33256630j3is Can you share a screenshot of what you see when downloading your image? What module are you working in? Please share the file you downloaded here. 

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