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Grachu88
Participant
August 15, 2024
Open for Voting

No es posible cargar los datos

El 4 de Agosto termino mi prueba gratis y se hizo el pago con la tarjeta de credito de forma automatica... Desde ese dia NO puedo usar NADA!! U siempre me aparece un cartel de NO ES POSIBLR CARGAR LOS DATOS...

Qué puedo hacer para que funcione?

7 replies

Grachu88Author
Participant
August 18, 2024

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Vivek-Sharma
Community Manager
Vivek-SharmaCommunity Manager
Community Manager
August 20, 2024

Hi, Sorry for the trouble. It seems like a firewall related issue. Please refer to this link for more details.

 

^VS

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Grachu88Author
Participant
August 18, 2024

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Grachu88Author
Participant
August 18, 2024

Probe y sigo son el problema!!! Estoy pagando algo que no puedo usar!!!

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Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
August 16, 2024

Sorry to hear that. Have you tried using another browser to test?

 

Let us know if you're still experiencing the issue.

Thanks,

KR

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droopydog500
Community Manager
droopydog500Community Manager
Community Manager
August 16, 2024

Hello @Grachu88,

Thank you for your message. I am sorry you are having this problem. 

Can you please include a screen shot of what you are seeing?

Thanks,
    droopy

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Adobe Community Expert (not an Adobe employee)
Grachu88Author
Participant
August 17, 2024
Pago
Pay

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*GRACHU*
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