No genero un vídeo y me cobró mis créditos

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Le di generar video y puse imágenes adicionales que supuestamente está permitido y se puede poner para que genere más personalizado el vídeo. Y no lo logro hacer y me cobró mis créditos del mes

Hajar Toutsi

Community Manager

Hi Karengiusto,

Thank you for reaching out to us.

Could you please double-check the completion of the generation by going to Your Stuff > Generation History. This page shows each generation and the number of credits used.

4bNBayp

If you still can’t find your generation and your credits haven’t been restored, let us know and I’ll take it from there.

Hajar

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